Frequently Asked Questions about vacuum flask?
1. Q: Does your vacuum flask leak ?
A: No, there is the stainless steel sealing in the lid,which has good effect on water proof.
2. Q:Does your vacuum flask easily to be broken ?
A: Our vacuum flask aren't similar with other common water bottle products, belonging to fragile articles.
However, they are made from 3mm stainless steel that is more durable and stronger
than commom .
It means that they will not break in the everyday use except you drop it on to the ground.
We will wrapped them well with bubble bag and strong carton to protect them on transportation.
3. Q: Can your vacuum flask be heat resistant ? Will it carck ?
A: Yes, they can. The thermal resistance is from -30 degree to 150 degree,it will not crack when it is full of hot water.
4. Q: How can I order it ? And how many days I can have the sample ?
A: Order procedure is like the following:
choose the design---quote the price--sign the contrat--make the deposit---sample /confirm/ie-- finish production
---make the balance---send the bottles by sea or air or express.
Usually you can get the samples within 7 days after received the sample fee.
5. Q: If any questions about after sale, what can you do solutions for us ?
A: Please kindly take the clear photos or viedos to descripthe questions, we will check them firstly, then offer the solutions in 24-48 hours.
If more questions or free samples required on water bottle, please send us an inquiry in the below.
Commonly, you will get reply in 24 hours. Thank you.